Refunds are available when
- The buyer cannot access the files after purchase.
- The delivered archive materially differs from the public product description.
- The request is made within 7 days of purchase.
Digital download policy
MapAppeal Kit is a one-time digital download. The refund boundary is narrow and practical: access problems or a material delivery mismatch.
| Step | What happens | What to do if stuck |
|---|---|---|
| Pay | Stripe handles the one-time payment. | Stay on the confirmation page after checkout. |
| Download | The confirmation page shows the archive download link. | If the link is missing or fails, use the product contact page. |
| Use locally | Unzip the worksheets and prepare evidence on your own machine. | Do not upload private business documents to MapAppeal Kit. |
The product does not contact Google, file appeals, provide legal services, or promise reinstatement.
Use the free pages to confirm the kit fits before paying.