MapAppeal Kit

Sample output

Sample Google Business Profile appeal evidence packet

This fictional example shows the shape of a prepared packet: profile facts, document matching, correction notes, and a short appeal draft outline. It is not a real business and is not an appeal outcome example.

Scenario

A fictional service-area contractor changed its website and service-area settings, then found the profile suspended. The owner needs to show that the profile still represents the same eligible business.

Preparation goal

Keep the appeal narrow: identify the profile fact changes, match documents to the current profile, and explain what was corrected without adding unsupported claims.

Profile facts worksheet

Profile factCurrent entryEvidence to checkPrep note
Business nameExample Heating & CoolingBusiness registration, license, website header.Matches documents. Do not add city or service keywords.
Address visibilityHidden; service-area business.Website service page, registration address, service-area settings.Explain that customers are served at their location, not at a storefront.
PhoneDirect business line.Website contact page, invoices, appointment confirmations.Confirm it reaches the same business and is not an unrelated call center.
WebsiteNew domain after rebrand.Homepage, contact page, redirect notes, old domain reference.Show continuity from old site to new site without over-explaining.
CategoryHVAC contractor.License, website services, invoice examples.Keep one primary category aligned with the actual service.

Document matching worksheet

DocumentSupportsMatch checkUse in appeal?
State contractor licenseBusiness name and service category.Name matches; license category supports HVAC work.Yes.
Utility billBusiness address and operation proof.Address matches registration but not public profile because address is hidden.Yes, with short context.
Website contact page screenshotPhone, website, services, service-area language.Phone matches profile; website is current.Yes.
Old domain redirect noteWebsite change timeline.Shows old domain now redirects to current domain.Maybe, if website change appears relevant.
Service vehicle photoReal-world business presence.Logo and phone match current profile.Maybe, if photo proof is useful.

Short appeal draft outline

  • One-sentence business identity: name, service type, and service-area model.
  • One-sentence correction note: website or profile fields were updated to match current business records.
  • Evidence list: registration, license, utility bill, website contact page, and service proof.
  • Scope boundary: factual reinstatement request, no policy argument, no claims the evidence cannot support.